Housekeeping, Setups, & Moving
Along with responding to the College’s various maintenance and operations concerns, Facilities is also responsible for coordinating our contracted housekeeping and moving services.
Housekeeping
According to our contract, the housekeeping staff is responsible for general cleaning, garbage and recycling removal daily, unless otherwise instructed by the Facilities department. The housekeeping staff also removes the regulated medical waste containers and delivers empty replacement containers upon the request of lab. Contact (914) 594-4588 to request replacements.
Any cleaning beyond the contracted services is subject to an extra charge. This includes rug shampooing, large garbage (equipment) removal or special cleaning requests.
The schedule below is a limited description of the contracted cleaning services by area and the frequencies to be expected campus wide. For more extensive details, contact the Facilities Department.
Cleaning Frequencies
| Classrooms, Conference Rooms, Offices, Auditoriums, Labs, Computer Areas, Copy Rooms | |
|---|---|
| Vacuum traffic lanes and lobbies | daily |
| Vacuum office and cubicles wall-to-wall | weekly |
| Sweep/vacuum interior stairways | weekly |
| Dust furniture surfaces | twice weekly |
| Damp clean desks, chairs | bi-weekly |
| Dust/clean countertops & tabletops | daily |
| Wipe clean telephones | leave to individuals |
| Dust chair legs, desk sides, knee wells, pedestals | monthly |
| Dust/vacuum upholstered furniture/clean legs and trim | quarterly |
| Dust surfaces of water coolers and water bottles | weekly |
| Permanent surfaces damp wiped/washed | as needed |
| Entrance & interior metal wood and other trim dusted and spot cleaned | weekly |
| Entrance and interior glass doors spot cleaned | daily |
| Clean white boards/blackboards | daily |
| Clean wood surfaces including wall panels, columns, and convector covers removing finger marks | quarterly |
| Painted surfaces spot cleaned | as needed- no less than weekly |
| Clean all air conditioning louvers, grills, and areas not reached nightly | quarterly |
| Hand dust - windowsills, pictures and frames, counters, radiator covers, ledges and shelves up to six feet, coat racks and trees, baseboard and moldings, lamp shades, chairs, horizontal and vertical surfaces | monthly |
| Wash Formica surfaces | weekly |
| Remove dirt, fingerprints, etc. from walls, door jambs, stops, push plates and kick plates, panel boxes, fire extinguishers, cabinets and fire hose cabinets, horizontal and vertical surfaces not reached during nightly cleaning, glass partitions, display cases, leather and vinyl backs, seat cushions, arms damp wiped, spot clean walls | monthly |
| Dust/vacuum behind all furniture close to walls not easily reached | quarterly |
| Entrances, Lobbies, Reception Areas, and Corridors | |
|---|---|
| Floor and wall mounted light fixtures dusted | weekly |
| Elevator tracks and saddles vacuumed | monthly |
| Elevator tracks and saddles scrubbed | monthly |
| Dust interior of fire closets, extinguishers, hoses and wall brackets | quarterly |
| Wash vertical surfaces of corridors and elevator lobbies | quarterly |
| Wash walls in elevator corridors | monthly |
| Lounges, Libraries, Food Services, and Seating Areas | |
|---|---|
| Vacuuming and mopping | daily |
| Vertical and horizontal surfaces spot cleaned | weekly |
| Painted surfaces spot cleaned | weekly |
| Wash Formica surfaces | nightly |
| Vacuum and spot clean all fabric upholstered furniture, hand dust and wipe sills and convectors, dust movable wall panels, spot clean as req | weekly |
| Dust, vacuum, and spot clean all carpeted covered surfaces | nightly |
| Clean all wood surfaces, including wall panels, columns and convectors | monthly |
Should you have any questions regarding the housekeeping schedule, please contact: Kelly Phillips at kelly_phillips@nymc.edu or (914) 594-3061.
Set Ups
The Housekeepers will make classroom/lobby setups and arrange room partitions as requested through room reservations or by contacting Facilities at (914) 594-4588. It is important to put in the requests through work orders well in advance of the need. The partitions in the classrooms of the School of Public Health and the Mods of the MEC should not be moved by anyone other than someone from Housekeeping or Facilities by request to avoid possible injury and damage.
Moving
Any request to move/discard items is subject to a departmental charge. This involves discarding equipment or large garbage, movement of items to and from storage, movement of audio-visual equipment and moving furniture from room to room. Any lab equipment has to be cleared by Environmental Health and Safety prior to being moved.
All moves must be scheduled 24 hours in advance.
To best ensure that your request is handled properly, there are a few steps to follow.
- Please complete the Work Order Request Form found on the TouroOne portal (Campus Resources, Facilities)
- Please make sure that all information is provided on the form. Failure to provide all information will delay your request. All housekeeping requests require an account number, as the cleaning service is an outside contractor.
- Please be reasonable in your expectations. (Asking that your rugs be shampooed in an hour or requesting 45 chairs for a room this afternoon is not feasible.) Housekeeping, set ups, and moving requests need to be scheduled in accordance with the daily cleaning schedule. Please call Facilities Management at (914) 594-4588, and discuss the appropriate timeline for your request.
