Emily Kaplan, Dr.P.H.’21, M.P.A, EMTP, is a leader in mobile integrated health care, as well as an educator in emergency medical services. She serves on the New York State Bureau of Emergency Medical Services (EMS) Quality Assurance Committee and on advisory boards for EMS and hospital leadership academies. Dr. Kaplan currently serves as regional faculty supporting New York State EMS educators and their professional development. She is a nationally recognized expert in emergency medical services workforce planning and development.

Prior to joining New York Medical College, Dr. Kaplan served as national director of the Clinical Practice Group at DocGo, supporting mobile integrated health endeavors. Before joining DocGo, Dr. Kaplan was director of the Montefiore Einstein Center for Innovation in Simulation supporting Albert Einstein Medical College students, and Montefiore Medical Center, quality improvement, residency and attending programs. At Northwell Health System, she led and developed education and quality improvement programs for Phelps Hospital and Center for Learning and Education. Dr. Kaplan has managed regional EMS quality improvement initiatives including developing Electronic Healthcare Record adoption and integration policies. She is also an adjunct faculty member at State University New York (SUNY) Westchester Community College’s medical billing and coding certificate program and paramedic program.

Dr. Kaplan has practiced as a paramedic for more than 20 years and continues to practice in Westchester County. Her research interests include emergency medical services workforce development, health status and readiness of the workforce, as well as delivery models of integrated care. Her career has been dedicated to the development of the EMS workforce, emergency health care management, quality improvement, patient safety and novel delivery models of integrated health care. Dr. Kaplan has presented and advised on the development of EMS systems both nationally and abroad.

Areas of Expertise

• Emergency Medical Services & Mobile Integrated Healthcare
• Quality Improvement
• Emergency Management
• Clinical Operations

Education

• M.P.A., Healthcare Administration, Marist College
• Dr.P.H. '21, New York Medical College

Honors and Awards

• Outstanding doctoral dissertation award, New York Medical College
• Faculty award, Marist College

Research

• Kaplan, E., "Job Turnover of EMTs and Paramedics in the US: The Impact of Emotional Intelligence, Stress, Occupational Burnout, and Health" (2021). NYMC Student Theses and Dissertations. 17.

Recent Presentations

• Kaplan, E., (2023). Climate change and emerging diseases, New York State Bureau of EMS, Vital Signs Academy, Valhalla, NY.
• Kaplan E., (2021). Emotional intelligence and leadership in EMS, New York State Bureau of EMS, Vital Signs Academy, Albany, NY.
• Kaplan E., (2021). Emotional intelligence and occupational burnout in emergency medical services. American College of Public Health Association, Annual Conference 2021, Denver, CO.
• Kaplan, E., (2021). Leveraging simulation to meet quality improvement goals, Annual Conference, New York State Bureau of EMS 2021, Albany, NY.
• Kaplan, E., (2021). Simulation programs for low-resource environments, Annual Conference, New York State Bureau of EMS 2021, Saratoga, NY.
• Kaplan, E., Solomon, J., (2018). Supporting mental health and resiliency in first responders, New York State Fire Chiefs Association Annual Conference 2018, Verona, NY.

Memberships and Affiliations

• American Public Health Association
• American College of Healthcare Executives
• Delta Omega Honorary Society in Public Health
• Institute for Healthcare Improvement
• National Association of Emergency Medical Technicians
• National Registry of Emergency Medical Technicians

Teaching Responsibilities

• Advanced Certificate in Emergency Management
• MPH Capstone
• Mass Casualty Incident Management for Hospitals